Successful support for workplace accessibility is contingent on a top-down business model -- specifically, an Accessibility Maturity Model. Most employers view accessibility and accommodation as something they must address in order to meet obligations. Accessibility done right is a way to cut costs, build capacity, and establish partnerships. Accessibility as a driver for innovation is an opportunity to learn what’s needed to design delightful products and support the needs employees with disabilities. This is a paradigm shift that creates cultural change and, at root, must be C-Level driven.
More about this can be found at:
Accessibility for Business & Pleasure:
An Accessibility Maturity Continuum